Teller I, Credit Union

Health Care Service Corporation•Chicago, IL

1d•$18 - $26•Onsite

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. BASIC FUNCTION HCSC is looking for a dynamic individual to join its Credit Union team in Chicago IL! Under supervision, this position is responsible for providing effective service to credit union members by acquiring and retaining the knowledge required to process all transactions in an accurate, timely and courteous manner. This entry-level role supports daily branch operations, ensures compliance with banking policies, and helps build strong customer relationships. As this role is client-facing, it requires being onsite five days per week (Monday through Friday). NOTE: relocation will not be offered, sponsorship is not available either now or in the future.

Requirements

High school diploma or GED.
Excellent verbal, written and interpersonal communication skills.
Must be detail oriented and maintain an extremely high level of confidentiality.
Strong organizational skills to include prioritizing tasks and meeting deadlines.
PC proficiency to include Word, Excel, PowerPoint and Outlook.

Nice To Haves

Ten-key calculator experience.
Experience in a credit union and/or banking institution.
Previous customer service or cash-handling experience preferred

Responsibilities

Provide a variety of services (e.g., cash and check transactions, membership enrollments and changes, traveler’s checks, stop payments, IRA’s, etc.) to Credit Union members in an effective manner.
Carry out activities necessary to conduct business each day (e.g.; cash on hand, signature plate placement, cash on hand transaction verification and balancing, error identification and correction, etc).
Prepare bank deposit at close of day.
Acquire and retain the knowledge required to screen, verify and process all types of loan applications (e.g., auto, personal MasterCard, etc).
Set up terminated employees for direct payment of loans.
Check loan register daily to be sure loans have been set up correctly (e.g., payment date, payment amount, loan amount, etc.).
Run credit checks. Compare these to loan applications, ensuring all information is reported.
Refer all loans to the appropriate person for continued processing.
Notify members of declined loans.
Perform various Credit Union clerical activities (e.g., preparation of bill payments; ordering supplies; typing letters; etc.)
Respond to internal and external inquiries concerning Credit Union matters (loan information, account information, verification, etc.).
Maintain all files examined annually by the Federal Examiner and Supervisory Committee.
Keep superior informed of pertinent developments or problems on assigned activities.
Maintain complete confidentiality of all Credit Union business/activities and perform special projects as required or requested.
Communicate and interact effectively and professionally with co-workers, management, customers, etc.
Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
Maintain complete confidentiality of company business.
Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.