Teller - Corwin Court (Newburgh)

About the position

Join a Purpose-Driven Team at Heritage Financial Credit Union where Integrity, Excellence, Teamwork, and Community Matter! Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. We offer a competitive salary, comprehensive employee benefits package, including a very generous PTO policy.

Responsibilities

• Provide outstanding member service by accurately processing member transactions and actively promoting products and services.
• Perform responsibilities of position in accordance with federal and state regulations, credit union policies and procedures.
• Represent the Credit Union in a courteous and professional manner.
• Cross-sell credit union products and services.
• Process mail and night depository transactions.
• Create new member packets as needed.
• Ensure that teller station is properly stocked with forms, supplies etc.
• Perform member service responsibilities; answering questions and requests, researching and resolving member issues, etc.
• Assist Branch Supervisor/Branch Manager as necessary in balancing and maintaining ATMs and vault, training new employees, opening/closing procedures, etc.
• Recommend changes, workflow, efficiencies and quality.
• Meets or exceeds goals as outlined.
• Performs additional duties as assigned.

Requirements

• High School Diploma or GED plus two years customer service and cashier experience; or a comparable combination of education and experience.
• Experience using P.C. based software including Microsoft Office.
• Ability to project a professional appearance and positive attitude at all times.
• Excellent customer service and communication skills.

Benefits

• Competitive salary
• Comprehensive employee benefits package
• Generous PTO policy