Telesales Team Member Level I

Westgate Resorts•Orlando, FL

4d•$14 - $14

About The Position

As a Telesales Representative, you’ll help former owners rediscover the value of vacation ownership. You’ll guide them through a sales process, listen with empathy, and match them with the right product at the right price. This role offers a steady income, biweekly pay, benefits, and the chance to build lasting relationships while driving revenue for Westgate.

Requirements

Active Florida Real Estate License (required).
6+ months timeshare sales experience preferred.
High school diploma or GED.
Strong communication and objection-handling skills.
Organized, self-motivated, and goal oriented.
Basic computer and CRM proficiency.

Nice To Haves

6+ months timeshare sales experience preferred.

Responsibilities

Make outbound/receive inbound calls to past owners to generate new sales, and upgrades to restructure their accounts.
Re-engage canceled owners by understanding concerns, overcoming objections, and offering tailored product solutions.
Manage leads over a 45-day sales cycle with consistent follow-up (calls, emails, texts).
Present the full Westgate product portfolio (cross-trained across all inventory).
Ensure customer satisfaction by confirming products sold meet needs and expectations.
Achieve department standards: 50+ calls daily $40,000+ average net volume
Accurately document all interactions and follow company/regulatory policies.
Partner effectively with Telesales Team lead who is organizing and assigning leads.

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs