Technician I

TransCore•Houston, TX

3d•Onsite

About The Position

The Technician I performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support and installation, and is not limited to electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. Determines most effective means to install equipment to maximize efficiency.

Requirements

High school diploma or general education degree (GED) strongly preferred.
Typically requires a minimum of 1 – 2 years of related experience.
Must maintain driver’s license in good standing as verified by Transcore.
Must be comfortable working at heights that could be in excess of 50 ft.
Familiarity with basic electrical or networking concepts is helpful.
Basic troubleshooting and problem-solving skills.
Willingness to learn and adapt to new technologies and tools.
Ability to work with hand tools and small electronic components.
Strong attention to detail and organizational skills.

Responsibilities

Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
Respond to corrective maintenance requests or alarms within an acceptable time frame.
Diagnose and repair hardware, software, and system issues.
Report on the technical status of the system with accuracy and completeness.
Restore equipment to operational status as quickly as possible.
Module or PC Board swap out.
Isolation of faults in units or components.
Field test of units or components.
Maintenance of spare equipment and parts following guidelines set forth to do so.