Technical Writer

SAIC • Washington, DC

11h • Onsite

About The Position

We are seeking an IT Technical Writer responsible for researching, writing, and editing materials for related IT processes, plans, procedures, work instructions, knowledge articles, reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and/or software and hardware documentation. Obtains technical data from independent observation, review with technical staff members, and/or studies of published materials and existing documentation. Interfaces with users, specialists, analysts, programmers, etc., to obtain background information of technologies, methods, and standards. Revises text and recommend changes in scope, format, and content to ensure conformance with established standards. May edit, standardize, or make changes to material prepared by other writers. Performs final quality assurance on all materials.

Requirements

• Skilled with typical Office 365 software
• Ability to create/edit Visio workflows
• 3-4 years of experience creating/editing IT project lifecycle-based documentation and/or documentation supporting IT service management related documentation changes for IT engineering, operations, support, and program management.

Nice To Haves

• Able to facilitate IT service management, project lifecycle, and business process related discussions with peers and customers.
• ITIL Foundations v3 or 4 and some project lifecycle (waterfall/agile) training preferred.

Responsibilities

• Researching, writing, and editing materials for related IT processes, plans, procedures, work instructions, knowledge articles, reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and/or software and hardware documentation.
• Obtaining technical data from independent observation, review with technical staff members, and/or studies of published materials and existing documentation.
• Interfacing with users, specialists, analysts, programmers, etc., to obtain background information of technologies, methods, and standards.
• Revising text and recommending changes in scope, format, and content to ensure conformance with established standards.
• Editing, standardizing, or making changes to material prepared by other writers.
• Performing final quality assurance on all materials.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed