Technical Program Manager II - DevCon

About the position

Technical Program Managers at Riot lead passionate, cross-functional teams to achieve player value through the delivery of large programs that are aligned with Riot's strategic priorities. As a Technical Program Manager II, you will coordinate important development projects and lead the integration of Riot's games with the DevCon suite of products. You will begin working with cross-functional Scrum teams and will be responsible for implementing and upholding standards for our delivery framework, as well as coach your team members on best practices for program delivery. You will report to the Senior Manager, Technical Program Management for DevCon.

Responsibilities

• Align autonomous teams towards complex cross-business unit programs centered around Riot's strategic technology priorities.
• Create program plans with cross functional teams such as, creative, architecture, operations, technical teams, and leadership.
• Evangelize processes and delivery methodologies to ensure we accomplish our program goals.
• Facilitate and manage Agile project management events and processes for medium to large project teams.
• Report on program performance, ensuring each program achieves milestones against its objective.
• Organize program-level planning, communication, and team member rituals.
• Manage risks and issues across programs and within teams.
• Foster transparency and predictability by building and maintaining roadmaps for assigned programs.
• Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction.
• Assist in the creation of product release and go-to-market plans.
• Understand fiscal practices and controls, recording, and reporting on program expenditures & ROI.

Requirements

• 4+ years of relevant industry experience
• Excellent teamwork, team leadership, communication, and stakeholder management
• Experience with iterative development methodologies like Scrum & Agile
• Advanced level experience as a Jira power user
• Experience in software development, infrastructure, or live operations management
• Familiarity with technical components of projects including architecture, tools and deployment practices that development teams employ.
• Desire to improve Riot's ability to make the impossible happen for players.

Nice-to-haves

• Previous program experience in a large distributed organization.
• Experience managing hardware/software/video game products through the entire life cycle – from conception, development and launch to maintaining and operating a live service.
• Agile certifications (e.g. PSM, PSPO, CSM, CSPO)
• Atlassian certifications

Benefits

• Open paid time off policy
• Flexible work schedules
• Medical, dental, and life insurance
• Parental leave for you, your spouse/domestic partner and children
• 401k with company match