Technical Operations Associate

Commure • Mountain View, CA

4d • $85,000 - $120,000 • Onsite

About The Position

Commure's Infrastructure team runs on the tools it builds for itself and we are looking for a Technical Operations Associate to help build them faster. This is a hands-on, high-ownership technical role on our shared execution bench: a small team of builders who design, develop, and deploy the internal applications, automations, and data workflows that keep every corner of the Infrastructure team operating at full speed.
In this role, you'll work fluidly across two technical stacks: Retool for internal systems and operational dashboards, and Vercel/Cursor for AI-powered applications and agent workflows moving between both based on where your skills are needed most. One week you might be building a credentialing tracker in Retool; the next, deploying an AI agent that automates a manual exception-handling workflow. You'll design and maintain tools connected to live data via APIs, SQL, and webhooks, so teams are always working from accurate, current information.
This is a builder role. You'll ship real tools that real teams depend on and see the operational impact of your work directly and immediately. You default to prototyping over planning documents, get things in front of users fast, and iterate based on feedback treating internal operators as real customers.
The ideal candidate is technically versatile, curious about AI tooling, and energized by operational variety across credentialing, exceptions, integrations, and BizOps. You're self-directing and reliable leads need to trust that work gets done, documented, and handed off cleanly and you communicate what you're building in plain language to non-technical stakeholders without losing the nuance of what makes it work.

Requirements

• 3–5 years in a technical operations, business systems, or software development role.
• Hands-on production experience building internal tools in Retool.
• Experience deploying web applications via Vercel using AI-assisted development environments like Cursor.
• Solid command of SQL — writing complex queries, modeling data for reporting, and designing ETL pipelines.
• Experience integrating systems via REST APIs, webhooks, and database connectors.
• Ability to instrument workflows with logging and monitoring.
• Practical experience building with LLMs and AI tools — including prompt engineering, API integration, and multi-step agent workflows.
• Ability to integrate LLM capabilities (summarization, classification, routing, and escalation logic) into existing internal tooling.
• Strong communication skills with the ability to partner directly with operational leads.
• Ability to communicate what you've built in plain language to non-technical stakeholders.

Nice To Haves

• JavaScript or Python experience for scripting, app development, and data pipelines.
• Background in healthcare tech, SaaS operations, or clinical workflow environments.
• Familiarity with BI tools (Looker Studio, Power BI, or Tableau) for reporting and visualization.
• Experience serving multiple internal stakeholders in a shared services or platform team model.
• Exposure to workflow automation platforms such as Zapier, Make, or n8n.

Responsibilities

• Design, develop, and deploy internal applications, automations, and data workflows.
• Build internal systems and operational dashboards using Retool.
• Deploy AI-powered applications and agent workflows using Vercel/Cursor.
• Design and maintain tools connected to live data via APIs, SQL, and webhooks.
• Prototype and iterate on tools based on user feedback.
• Translate business needs into technical solutions.
• Document built tools and onboard dependent teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed