TechStore Manager
University of Vermont - Burlington, VT
posted 7 days ago
About the position
Oversee operational planning, staffing, and management of the UVM Bookstore's $3,000,000 technology department. Coordinate and supervise the purchasing, receiving, invoicing, distribution, display, and sale of Apple and Dell systems, Adobe Creative Suite subscriptions, extended warranties, and related accessories. Offer one-on-one consultations to faculty, staff, students, and campus departments to assist them with their technological needs and handle complex point-of-sale questions and transactions. Direct the TechStore team, including a team of student workers, and assist with IT issues and website maintenance. Develop and implement department-specific marketing and promotional plans and coordinate Back-to-School and other annual special events and projects for the TechStore.
Responsibilities
- Oversee operational planning and management of the technology department.
- Coordinate purchasing, receiving, invoicing, distribution, display, and sale of technology products.
- Provide one-on-one consultations to assist with technological needs.
- Handle complex point-of-sale questions and transactions.
- Direct the TechStore team, including student workers.
- Assist with IT issues and website maintenance.
- Develop and implement marketing and promotional plans.
- Coordinate annual special events and projects for the TechStore.
Requirements
- Bachelor's degree in a related or specialized field.
- Four to five years of related or specialized experience.
- Supervisory experience in a retail setting preferred.
- Demonstrated ability to use Word, Excel, and Inventory Management/Point-of-Sale programs.
- Extensive knowledge of retail operations, vendor policies, and customer service.
- Strong interpersonal communication skills, both written and oral.
- Strong analytical skills and ability to work in a demanding environment.
- Demonstrated commitment to diversity and social justice.
Nice-to-haves
- Experience with Peoplesoft financials and retail POS administrative software.
Benefits
- Probationary period may be required.
- Occasional evening and/or weekends required.
- Background check required for this position.
