Tech Assistant Manager

ImageCare Radiology•Hackettstown, NJ

1d•Onsite

About The Position

The Tech Aide Manager leads the coordination, execution, and optimization of frontline imaging support operations across assigned ImageCare locations. This role is responsible for driving efficiency in patient flow, managing Tech Aide staffing and workflows, ensuring MRI safety compliance, and supporting onboarding, training, and departmental performance metrics. The Tech Aide Manager serves as a cross-functional leader, partnering with technologists, front desk teams, and regional leadership to enhance operational efficiency, maintain regulatory standards, and deliver an optimal patient experience.

Requirements

At least one year of Medical Imaging experience
BLS
High school diploma or equivalent required
Completion of SVC program and workflow training required.
Strong organizational, communication, and multitasking skills required.
Demonstrated ability to work effectively in a fast-paced clinical environment.
Basic computer proficiency required, including use of scheduling and reporting systems.
Reliably commute or planning to relocate before starting work (Required).

Nice To Haves

CMA Preffered
additional healthcare or clinical training preferred.
Prior experience in healthcare, imaging center, or radiology support environment preferred.
Previous supervisory, leadership, or staff scheduling experience preferred.
Knowledge of MRI safety workflows and protocols preferred.

Responsibilities

Oversee day-to-day Tech Aide operations across assigned imaging center locations, ensuring efficient patient flow, appropriate staffing coverage, and adherence to departmental standards.
Develop, maintain, and manage Tech Aide schedules, including monitoring PTO, staffing gaps, and real-time coverage adjustments.
Coordinate daily assignments and responsibilities for Tech Aide staff to support imaging workflows and optimize operational efficiency.
Partner with leadership to support workflow optimization initiatives and promote standardization across imaging center locations.
Track and maintain daily patient metrics, including table time and operational efficiency indicators.
Identify workflow issues and proactively escalate operational concerns to leadership.
Support implementation of workflow improvements aimed at reducing delays and improving patient care.
Lead onboarding and orientation processes for all newly hired Tech Aides, ensuring a structured and consistent experience.
Ensure completion of required training modules, competency assessments, and departmental onboarding requirements.
Coordinate and oversee Level II MRI Safety Certification for all Tech Aides.
Maintain training records and ensure compliance with organizational and regulatory standards.
Reinforce MRI safety protocols and ensure adherence to established safety procedures across imaging operations.
Support compliance with MRI screening workflows and safety standards under imaging leadership guidance.
Promote a culture of patient safety, accountability, and regulatory compliance.
Escalate any safety concerns or compliance risks promptly to leadership.
Serve as a liaison between Tech Aides, technologists, front desk teams, and leadership to ensure seamless communication and workflow coordination.
Participate in operational meetings, contributing to workflow discussions and departmental planning.
Foster a collaborative team environment that promotes efficiency and a positive patient experience.
Maintain accurate and organized records, including training documentation, operational logs, and departmental tracking tools.
Support leadership in monitoring staff attendance, accountability, and workflow performance.
Contribute to performance evaluations, feedback discussions, and operational reviews as needed.