Team Member

$27,040 - $35,360/Yr

29046 Jersey Mike’s Johnson Creek - Johnson Creek, WI

posted 2 months ago

Part-time,Full-time - Entry Level
Johnson Creek, WI

About the position

The Team Member position at Jersey Mike's Subs is designed for energetic individuals who thrive in a fast-paced environment and enjoy engaging with customers. This role involves preparing and serving high-quality sub sandwiches while maintaining a positive and friendly atmosphere. Team Members will learn valuable skills in customer service and teamwork, contributing to a strong community-focused culture.

Responsibilities

  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
  • Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
  • Use specific kitchen machinery such as knives, grills, slicers, etc.
  • Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
  • Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
  • Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Requirements

  • Be energetic, hard-working, and ethical.
  • Ability to understand and adhere to all company policies and procedures.
  • Commitment to learning.
  • Have strong desire to work as a Team Player.
  • Flexibility to work day and night shifts, weekends, and holidays.
  • Ability to stand for long hours at a time and work in a fast-paced environment.
  • Positive attitude and commitment to customer satisfaction.

Benefits

  • Flexible scheduling options for part-time and full-time positions.
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