About the position
Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.
Responsibilities
- Always says 'YES' to the guest and works with the team to help solve problems.
- Follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs.
- Uses JIB Smart Selling standards as appropriate.
- Is knowledgeable and answers guest questions quickly and accurately.
- Remains calm and productive during busy times.
- Follows JIB uniform and grooming standards.
- Maintains restaurant cleanliness (interior/exterior).
- Ensures food looks and tastes great and is high quality.
- Shows a sense of urgency and begins cooking and assembling orders immediately.
- Communicates and works with team to ensure order accuracy.
- Follows all food safety policies and procedures.
- Acknowledges and welcomes guests immediately.
- Takes and clarifies orders, assists guests with menu selection.
- Enters order in POS system, collects money, and makes change.
- Assembles order and ensures timely and accurate preparation.
- Cleans and stocks restrooms and maintains cleanliness of work area.
- Receives and stores products on delivery following established procedures.
Requirements
- Guest service or food cook/preparation experience helpful.
- Comfort working in a high volume, fast-paced restaurant environment.
- Must be at least 16 years old.
- Understands and communicates clearly in English.
- Ability to read and understand written English.
- Ability to perform basic math (add, subtract, multiply).
- Ability to perform multiple tasks at once.
- Ability to work effectively in a team environment.
Benefits
- Pay ranges from $20.00 - $20.50 depending on experience.
