Team Lead

Fortive•Everett, WA

19d•Hybrid

About The Position

As a Team Lead for Fluke Service Operations, you would are expected to direct the Technicians and support the service cells in their daily work. The Team Lead is also expected to perform on bench work, train other Technicians and bring a Team oriented attitude to the workplace.

Requirements

minimum of 1-2 years related experience working calibration, troubleshooting, and repair, with demonstrated levels of increased productivity, competence, and efficiency.
Strong interpersonal and leadership skills
A wide and comprehensive understanding of service center practices, processes, techniques, policies and procedures, and their interface with other departments and systems.
Experience working with supervisor to identify issues, resource needs and improvement opportunities.
Offer suggestions for resolution/improvements.
Experience in participating and leading in Continuous Improvement and problem solving.
Ability to perform independent project work requiring analytical, planning, and organizational skills.

Nice To Haves

Technical Associate’s degree or 2 years of equivalent work experience.
Previous Team Lead experience a plus, preferably in a high volume/high product mix environment.

Responsibilities

Provide daily direction and scheduling for Technicians.
Work with team in achieving daily throughput goals
Support business objective for OTD improvement and past-due backlog reduction by brainstorming and implementing sustainable countermeasure for throughput misses
Communicate and coordinate efficiently with the team and the supervisor on issues and resolution, lead DM discussion and maintain the DM/VM board for the assigned area
Works on problems of unusual complexity under minimal supervision.
Recommend best practices and procedures to enable improvements to productivity.
Proficiency in calibration and repair processes, and procedures.
Proficient in highly complex processes which are non-routine, non-repetitive, multiple process with limited documentation, difficult rework, etc., of a particular line or product.
Collect, analyze, and report data from service processes.
Provide training to less experienced personnel.
Use FBS processes daily to promote continuous improvement.
Perform other duties as assigned.
Understand and ensure compliance with the Fluke QMS, applicable ISO and similar standards