Tax Analyst (Remote - USA)

Zuma Payroll & Processing•Melville, NY

20h•Remote

About The Position

This is a fully remote position within a collaborative culture that offers opportunities for skill expansion and professional development in a dynamic and fast-paced environment. As a payroll service bureau, the company provides comprehensive payroll and tax service solutions. The Tax Analyst plays a key role in delivering exceptional support to clients and internal teams. This role requires a detail-oriented and motivated individual to join the Payroll Tax team, ensuring federal, state, and local payroll tax compliance, processing accurate filings, researching and resolving tax issues, and providing support. The Tax Analyst will partner closely with Payroll, Implementation, Treasury, and Client Services to maintain compliance and deliver a seamless client experience.

Requirements

Strong attention to detail and accuracy.
Excellent written and verbal communication skills.
Customer service mindset.
Analytical and critical‑thinking skills.
Proficiency with Microsoft Office and basic computer applications.
Strong organizational and time‑management skills.
Ability to work independently and collaboratively.
Ability to meet deadlines in a fast‑paced environment.
Problem‑solving skills and willingness to escalate issues appropriately.

Nice To Haves

Experience with HCM payroll systems.
Experience with bulk filing processes (multi‑jurisdiction, multi‑client, or high‑volume tax filings).
Familiarity with isolved (nice to have, not required).

Responsibilities

Create and update employer tax accounts across federal, state, and local agencies.
Verify correct tax setup (filing frequency, payment methods, tax rates, registration IDs).
Prepare and manage Federal and State Power of Attorney forms.
Complete TPA registrations with agencies.
Ensure compliance with all federal and state tax requirements.
Process daily, weekly, monthly, quarterly, and annual tax deposits (ACH/check).
Prepare, reconcile, and file quarterly and annual payroll tax returns.
Maintain client tax settings (earnings, deductions, accruals, memo codes, etc.).
Process and document all daily tax deposits.
Review transactions for accuracy and identify discrepancies.
Perform second‑review checks for SOC compliance requirements.
Investigate, document, and resolve discrepancies promptly.
Conduct tax research related to filings and account requirements.
Review and resolve payroll tax notices from federal, state, and local agencies.
Support data conversions and balancing during onboarding.
Escalate complex issues to Leads or Management as needed.
Communicate with client payroll contacts regarding tax setup, notices, and updates.
Collaborate with Payroll and Implementation Specialists to maintain accurate client accounts.
Support special projects and department initiatives.
Contribute to a positive, collaborative team culture.