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Taproom Food Runner

$33,280 - $33,280/Yr

Spotlight 29 Casino - Coachella, CA

posted about 1 month ago

Full-time
Coachella, CA
Amusement, Gambling, and Recreation Industries

About the position

The Taproom Food Runner is responsible for delivering food orders to guests in a timely and accurate manner while providing exceptional customer service. This role involves upholding sanitation and food safety principles, ensuring compliance with internal control standards, and maintaining a positive image of the organization. The Food Runner will also engage with guests to ensure their satisfaction and assist with any requests they may have.

Responsibilities

  • Provide outstanding customer service to guests and employees.
  • Deliver food orders to guests quickly and accurately.
  • Uphold sanitation and food safety principles.
  • Check in with guests to ensure their experience is satisfactory.
  • Serve prepared food items.
  • Examine portioning and garnishing of completed food orders.
  • Review orders for accuracy and tabulate checks.
  • Handle various impromptu requests from guests.
  • Clean and sanitize work station.
  • Relay reports of customer satisfaction to management.
  • Present a positive image of the Casino to guests and vendors.

Requirements

  • High school diploma or equivalent preferred but not required.
  • One to three months related experience and/or training; or equivalent combination of education and experience preferred.
  • Hospitality-related kitchen experience preferred.
  • Must pass periodic random drug screens.
  • Must be able to pass background suitability investigation.
  • Must obtain a Tribal Gaming License.
  • Must provide proof of eligibility to work in the United States within 72 hours of employment.
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