Tanger- - Mebane, NC

posted 2 months ago

Part-time - Entry Level
Mebane, NC

About the position

The Part-time Tanger Ambassador role is designed to enhance the customer experience at Tanger centers by providing exceptional service and promoting brand loyalty. This position involves engaging with shoppers, educating them about Tanger benefits, and supporting marketing initiatives, all while maintaining a professional and welcoming atmosphere.

Responsibilities

  • Actively engage with shoppers to provide a complete Tanger experience.
  • Educate shoppers on Tanger benefits and drive TangerClub income.
  • Promote center marketing initiatives and events.
  • Maintain expert knowledge of center store locations and promotional offers.
  • Prepare and distribute marketing materials to shoppers.
  • Collect and record customer feedback for internal use.
  • Utilize mobile technology to inform shoppers about TangerClub benefits.
  • Assist new customers with signing up for TangerClub and using the Mobile App.
  • Participate in on-site and off-site marketing events to promote Tanger initiatives.
  • Assist in event setup, organization, and breakdown.
  • Capture promotional events through photos and videos.
  • Respond to retailer requests and foster partnerships with retailers.
  • Report center issues to management in a timely manner.
  • Provide general administrative support and maintain office organization.
  • Assist with receiving shipments and managing mail.
  • Maintain emergency notification systems and center collateral.
  • Train new Tanger Ambassadors as needed.
  • Perform additional duties or special projects as assigned.

Requirements

  • Strong communication skills, both verbal and written.
  • Ability to provide exceptional customer service and build relationships.
  • Proficiency in using mobile technology and applications.
  • Ability to work outdoors and promote marketing initiatives.
  • Flexible schedule availability, including nights, weekends, and holidays.
  • Fluency in English; bilingual in Spanish is a plus.

Nice-to-haves

  • Experience in retail or customer service environments.
  • Knowledge of marketing principles and practices.

Benefits

  • Competitive salary
  • 401(k) with generous employer match
  • Voluntary Accident/Cancer/Critical Care Insurance
  • Paid bereavement leave
  • Paid holidays
  • Paid time-off
  • Rewards and Recognition
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