About the position
This is not an open job. Submitting an application allows your profile and resume to be reviewed by a Peloton recruiter when a role becomes available at this location. It's a great way to be considered for future Peloton Retail job openings. However, jobseekers should also directly apply to any currently open positions of interest to ensure consideration. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! This is a part-time, non-exempt, overtime eligible position. Availability to work a flexible schedule including evenings, weekends and holidays is required.
Responsibilities
- Provide excellent service and solutions to all current and future Members
- Stay current with new products, features, and content
- Help customers find the right product fit for their needs
- Meet or exceed established performance goals
- Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
- Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support
Requirements
- You have a passion for fitness, technology, and Peloton
- You are approachable, a good listener, and empathetic
- You have proven sales, service, or fitness experience in a customer-centric environment
- You have the ability to create immersive customer experiences
- Strong verbal and written communication skills
- You are ambitious, hardworking and team-oriented
- You are flexible with your schedule, including the ability to work evenings, weekends, and holidays, as your hours will be based on business needs
- High school diploma or equivalent
Benefits
- Part-time, non-exempt, overtime eligible position
- Flexible schedule including evenings, weekends, and holidays
