Talent Acquisition Specialist, FT Human Resources Florence

McLeod Health - Florence, SC

Full-time - Entry Level

Florence, SC

10,001+ employees

Hospitals

About the position

The position involves a variety of responsibilities aimed at supporting the recruitment and onboarding processes at McLeod Health. The individual will maintain a professional image and exhibit excellent customer relations to patients, visitors, physicians, and co-workers, adhering to the organization's Service Excellence Standards and Core Values. Responsibilities include screening and evaluating applicants for vacant positions, working closely with recruiters to ensure successful onboarding, and maintaining open communication with applicants regarding their start or transfer dates. The role also requires ensuring that new hire and transfer files meet the requirements of the Survey Readiness team, assisting with reporting needs, audits, compliance surveys, and government reporting as necessary. Exceptional customer service is critical, as the individual will determine customer needs and deliver service using all available resources, communicating clearly through various media. The ability to handle multiple tasks in a fast-paced office environment while being detail-oriented is essential. Additionally, the role involves assisting employees and customers to educate, inform, and resolve related problems, developing and maintaining information, records, and department files, and providing clerical and phone support for the department. Building internal and external working relationships with managers, peers, and subordinates to accomplish department and facility goals is also a key aspect of the position.

Responsibilities

• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers.
• Remains knowledgeable of McLeod Health policies and procedures.
• Screens and evaluates applicants for vacant positions in assistance to the Recruiters.
• Works closely with Recruiters and applicants to ensure successful onboarding.
• Maintains open communication with applicants regarding their start or transfer dates.
• Ensures all new hire and transfer files meet the requirements of the Survey Readiness team.
• Assists with reporting needs, audits, compliance surveys, and government reporting as needed.
• Determines customer needs and delivers service using all available resources.
• Communicates clearly via telephone, in person, and through written and electronic media.
• Handles multiple tasks simultaneously in a fast-paced office environment while being detail-oriented.
• Assists employees and other customers to educate, inform, and resolve related problems and issues.
• Acts as a point of service contact for optimal service delivery.
• Develops and maintains information, records, and department files.
• Assists with clerical and phone support for the department.
• Develops internal and external working relationships with managers, peers, and/or subordinates.

Requirements

• 1-3 years of previous experience in a clerical/customer service position.
• Proficiency in MS Office, including Word, Excel, PowerPoint, and Access.
• An aptitude and adaptability to learn various software products.
• Minimum of a High School Diploma/GED from an accredited school.