T-Mobile - Retail Sales Representative - Yucaipa

$33,280 - $131,144/Yr

T-Mobile US - Yucaipa, CA

Full-time - Entry Level

Yucaipa, CA

101-250 employees

Telecommunications

About the position

The Retail Sales Representative at T-Mobile is responsible for providing exceptional customer service and driving sales by assisting customers with their needs and recommending suitable products and services. This role emphasizes building genuine relationships with customers, meeting sales targets, and maintaining a welcoming store environment. The position requires a proactive and energetic approach to sales and customer service, ensuring a positive experience for all customers.

Responsibilities

• Assist and sell to customers, providing an excellent experience that builds loyalty.
• Approach customers confidently, understand their needs, and build genuine relationships.
• Answer questions, educate customers, and offer solutions that lead to potential sales.
• Recommend the right plans and products, ensuring a smooth onboarding process.
• Approach service and sales needs with composure, integrity, and compassion.
• Stay up to date with training to become an expert in operations, customer service, and sales.
• Perform all required opening and closing duties.
• Meet and exceed monthly revenue and profit targets.
• Keep the store looking its best for our customers.

Requirements

• Experience in customer service or sales preferred.
• High school diploma or GED required.
• Must be at least 18 years old.
• Excellent communication skills.
• Ability to perform in a fast-paced environment.
• Flexibility to work various shifts including weekends.
• Capable of standing for extended periods of time.

Nice-to-haves

• Retail experience is a plus!

Benefits

• 401(k) Savings
• Health insurance
• Paid training
• No Cost Mental Health Support
• Daily Pay
• Discounted T-Mobile cellular service
• Monthly commission and bonuses