Systems Analyst

Comprehensive Energy Services, Inc•Longwood, FL

5d•Onsite

About The Position

Comprehensive Energy Services, Inc. is hiring a Systems Analyst! Join a company that values people and is passionate about making a difference. The Systems Analyst supports and improves the technology systems that drive construction operations, for all internal users. This position serves as a front-line IT representative, meaning customer service, professionalism, and communication skills are just as important as technical ability.

Requirements

3–5 years of experience in a Systems Administrator, Systems Analyst, or similar IT role
Hands-on experience with Microsoft 365 administration and support
Experience with Hyper-V or similar virtualization platforms
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
Experience supporting firewalls and basic network security concepts
Strong troubleshooting and organizational skills
Excellent customer service and communication skills

Nice To Haves

Experience supporting an engineering, manufacturing, or professional services environment
Experience supporting a multi-department organization
Familiarity with IT ticketing systems and documentation
Relevant certifications (Microsoft, CompTIA, Fortinet, etc.)

Responsibilities

Provide on-site support for Windows-based servers and desktop systems
Troubleshoot and resolve hardware, software, and operating system issues
Administer and support Microsoft 365 (Exchange Online, Outlook, Teams, SharePoint, OneDrive)
Support virtualized environments using Hyper-V
Troubleshoot basic network issues (LAN, WAN, Wi-Fi)
Assist with firewall, VPN, and network security support
Provides professional and courteous support to employees
Communicate clearly with users regarding issues, resolution steps, and expectations
Document work and follow established IT processes and procedures
Assist with rollout of new technologies, policies, and system changes
Collaborate with IT team members to improve service delivery and system reliability