Systems Analyst- Technology Business Management (TBMA)

MassMutual - Springfield, MA

Full-time - Mid Level

Springfield, MA

Insurance Carriers and Related Activities

About the position

The Technology Business Management Analyst (TBMA) will be responsible for maintaining, developing, and enhancing the TBM platform (Apptio) at MassMutual. This role focuses on report development, data management, and analysis to support IT, Finance, and Business partners in making data-driven decisions. The analyst will work within a growing team to deliver quality data and analytics, ensuring the effective use of the Apptio platform to drive value creation.

Responsibilities

• Design, develop, and maintain the Technology Business Management (TBM) Model R12, Architecture and Data across Cost Pools, Towers, Services through various modules in Apptio.
• Gather functional and business requirements from clients and translate them into a functional hosted solution design.
• Configure, test, and document Apptio Dashboard, reports, and underlying data models to meet functional design specifications.
• Administer and manage system production support and reporting development cycles.
• Own the monthly calendar for the Apptio system, including the monthly opening and closing of the forecast.
• Conduct data quality and gap analysis, developing a maturity plan and collaborating with data source owners.
• Deliver Apptio system integration, enhancements, and optimization capabilities for dashboard reporting.
• Perform monthly data loads, monitoring data integrity and resolving data errors.
• Monitor and control dashboards focusing on data reconciliations and controls, escalating issues as needed.
• Work with IT leaders to develop and deliver data capabilities needed for Apptio tools.

Requirements

• Bachelor's degree in Data Analytics, Management Information Systems, Finance, or a related degree.
• 8+ years of relevant experience in systems analytical work.
• 5+ years' experience as an Apptio System Administrator and executing custom solutions in TBM Studio.
• Certified TBMA.

Nice-to-haves

• 4+ years of experience as Apptio Administrator.
• Proficient in accounting concepts, practices, and procedures.
• Experience with Cost Transparency and IT Planning.
• Strong understanding of formulaic logic in MS Excel (if statements, VLOOKUP, pivot tables, macros, etc.).
• Experience working with large data sets in Excel.
• Knowledge of financial management processes (Budgeting, Forecasting, Cost Allocations, etc.).
• Experience with AWS and/or Azure cloud billing.

Benefits

• Regular collaboration with the ETX Portfolio Management and Analytics team.
• Focused one-on-one time with your manager.
• Access to mentorship opportunities.
• Networking opportunities with various Business Resource Groups.
• Access to learning content on Degreed and other informational platforms.