Systems Analyst III
About The Position
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. We are seeking an experienced Systems Analyst III to join our IT Applications team, specializing in SAP IS-U and FI-CA (Contract Accounting). This role serves as a key advisor to the business, delivering innovative solutions that support customer accounting, billing, and payment processes in a dynamic SAP environment. You’ll work cross-functionally with business leaders, IT teams, and external partners to design, configure, and optimize systems while driving continuous improvement and operational excellence.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 10+ years of experience designing, implementing, and supporting enterprise applications
- Strong experience with SAP IS-U and FI-CA (Contract Accounting)
- Hands-on experience with SAP S/4HANA and/or ECC 6
- Proven ability to analyze business requirements and deliver effective technical solutions
- Strong problem-solving, communication, and stakeholder management skills
- Ability to lead initiatives and work effectively in cross-functional teams
Nice To Haves
- Knowledge of SAP Billing, CRM, and IS-U integrations
Responsibilities
- Design, build, configure, and support SAP FI-CA and IS-U applications and processes
- Partner with business stakeholders to gather requirements and translate them into functional solutions
- Lead troubleshooting and resolution of complex system and user issues
- Monitor system performance and proactively address operational issues
- Support and execute system upgrades, enhancements, and integrations
- Create functional specifications, test plans, and documentation
- Lead meetings and collaborate with vendors, consultants, and internal IT teams
- Mentor junior team members and contribute to improving IT processes and standards
Benefits
- Competitive compensation and benefits package
- Commitment to career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
