Cleveland Clinic - Cleveland, OH

posted 14 days ago

Full-time - Mid Level
Cleveland, OH
Ambulatory Health Care Services

About the position

The position involves participating in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation, and modification of automated systems. The role includes defining training requirements and assisting with automated systems training, as well as recommending solutions to enhance system functionality.

Responsibilities

  • Supports and designs department project assignments and small system implementation.
  • Provides input to solution development efforts.
  • Completes assignments as directed.
  • Maintains schedules.
  • Tracks information system resources for assigned projects.
  • Reports on project time-lines and documents performance.
  • Develops work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
  • Maintains project task plans, documentation and communications.
  • Other duties as assigned.

Requirements

  • Associate's degree in Information Technology, Computer Science or related field.
  • Minimum of five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
  • Strong analytical, critical thinking and communication skills are required.
  • Excellent at problem solving and relationship building.

Nice-to-haves

  • Bachelor's degree preferred.
  • Microsoft, CompTIA, or equivalent preferred.
  • ITIL Foundations certification is required within 6 months of position start date.

Benefits

  • Healthcare
  • Dental
  • Vision
  • Retirement
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