Systems Administrator - Fully Remote

The Davis Companies - Newport Beach, CA

Full-time - Entry Level

Remote - Newport Beach, CA

Administrative and Support Services

About the position

The Systems Administrator position is a fully remote and temporary role within a well-known organization in the financial industry. The primary focus of this role is to ensure the uptime and standardization of systems through quality assurance activities, manage complex escalations, and oversee Telemedia video projects. The position requires flexibility in working hours, including nights and weekends, to accommodate change management activities.

Responsibilities

• Perform daily quality assurance activities to ensure uptime and standardization.
• Demonstrate superior ability to manage and navigate complex escalations.
• Oversee Telemedia video projects.
• Create and maintain all project documents, including drawings, specifications, scope of work, and maintenance schedules.
• Maintain a thorough understanding of associated products within Telemedia.

Requirements

• Excellent academic achievement and experience equivalent to a four-year college degree in Computer Science, Electronics or a Cisco Collaboration related field.
• Strong working knowledge of A/V, Video Conferencing, Networking, and Unified Collaboration System Technologies.
• Requires analytical and technical skill to troubleshoot equipment, diagnose, and resolve issues.
• Possess the mentality to provide 'white-glove' level service by telephone, email, and in person.
• Basic understanding of VMWare and virtualization technology.
• Experience with Cisco Unified Communications Manager 11.x or above.
• Basic understanding in layer 2 and 3 Cisco route/switch technologies.
• Proficiency in common office productivity software such as Microsoft Office, Lucid Charts, and Service Now.