System Manager - Columbia, SC

About the position

First, as the System Manager for Build, Own, Operate, manage video systems that Motorola built and manage the projects. The duties include but not limited to: Oversee and provide project management during build out and expansion of the system. Manage the system by running required reports, manage KPI's and SLA's per contract and interface with the customer to ensure total customer satisfaction. Manage the service providers that respond to failures and bi-annual preventative maintenance. Perform firmware updates as needed to the video infrastructure. The second function is to serve as the Palmetto 800 Project Manager for site additions to the system and new technologies that provide opportunities to grow the Palmetto 800 system. The duties include but are not limited to: Work with Field Engineering on the design phase of the sites. Work with vendors to negotiate pricing and services. Work with service providers and contractors through the build out of the sites. Work with internal teams to optimize and transition the sites over to the Pal8 Operations team. Work with product groups, vendors, and others as required on new technologies from design to implementation to completion. Travel locally and throughout the state.

Responsibilities

• Oversee and provide project management during build out and expansion of the system.
• Manage the system by running required reports, manage KPI's and SLA's per contract and interface with the customer to ensure total customer satisfaction.
• Manage the service providers that respond to failures and bi-annual preventative maintenance.
• Perform firmware updates as needed to the video infrastructure.
• Work with Field Engineering on the design phase of the sites.
• Work with vendors to negotiate pricing and services.
• Work with service providers and contractors through the build out of the sites.
• Work with internal teams to optimize and transition the sites over to the Pal8 Operations team.
• Work with product groups, vendors, and others as required on new technologies from design to implementation to completion.
• Travel locally and throughout the state.

Requirements

• High School diploma OR Bachelor's degree OR 5+ years of experience in one of the following environments: Engineering, Project Management, Public Safety, IT, Avigilon Video systems, Cambium PTP, PTMP, P25 SmartZone, LMR, or Military.
• Legal authorization to work in the U.S. indefinitely is required.

Nice-to-haves

• Experience with P25 SmartZone.
• Experience with Cambium PTP & PTMP.
• Experience with Avigilon Video systems.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave