System Administrator II (Bi-Lingual English/Spanish)

Be Structured Technology Group • Los Angeles, CA

3h • $37 - $42 • Onsite

About The Position

Be Structured Technology Group (BSTG) is looking for our next System Administrator II to join our growing Service Desk Team. Our diverse team is located directly in downtown Los Angeles, serving the greater LA area. We pride ourselves on being our customers' most trusted IT partner by managing all their IT services and security (MSP/MSSP) needs. In this role, you will be responsible for the day-to-day operations and maintenance of IT systems and networks for our diverse base of customers. This role isn't just about keeping systems running smoothly – it's about driving best practices, ensuring security, and delivering top-notch service. If you thrive in a structured, fast-paced environment and are passionate about technology, this is your perfect role.

Requirements

• Required: Fluent in English and Spanish.
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of experience in system administration roles, with demonstrated proficiency in managing servers, networks, and security infrastructure.
• Experience resolving technical issues, performing system upgrades, applying patches, and implementing security updates.
• Strong knowledge of operating systems (e.g., Windows Server, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and security principles.
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues and implement effective solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders at all levels of the organization. Ability to work collaboratively and effectively in a cross-team environment to support the customer.
• Stays curious, is intuitive, takes the initiative, is reliable, is honest (trustworthy), is respectful, has a high degree of integrity, and is friendly.

Nice To Haves

• Preferred: native Spanish speaker.
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is desirable.
• Certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), Microsoft Certified: Azure Fundamentals, Cisco Certified Network Associate (CCNA), or equivalent are a plus.

Responsibilities

• Manage and administer servers, including installation, configuration, monitoring, and maintenance of Windows Server OS, ensuring high availability and performance.
• Perform proactive system upgrades, apply patches, and implement security updates to maintain system integrity and reliability across all server environments.
• Configure and optimize virtualization environments like VMware and Hyper-V to enhance resource utilization, scalability, and resilience of virtualized systems.
• Administer and optimize network infrastructure, including routers, switches, firewalls, and VPNs, ensuring robust and secure connectivity across multiple locations or environments.
• Monitor network performance using tools and metrics, troubleshoot network issues, and collaborate with IT teams or service providers to implement solutions and improve network efficiency.
• Implement and enforce network security measures, including access controls, firewalls, and intrusion detection/prevention systems, to protect against unauthorized access and cyber threats.
• Develop and maintain comprehensive documentation, knowledge base articles, and FAQs to facilitate self-service capabilities and streamline support processes.
• Implement and manage robust data backup and recovery solutions, ensuring the availability and integrity of critical business data in accordance with organizational policies and procedures.
• Conduct regular security assessments and audits, identifying vulnerabilities and recommending and implementing remedial actions to mitigate risks and strengthen overall security posture.
• Monitor security logs and alerts continuously, promptly investigating and mitigating security incidents to minimize impact and maintain the security integrity of systems and data.
• Record daily hours meticulously to facilitate efficient billing and support other teams in meeting their responsibilities.
• Participate in regularly scheduled on-call duties to support after-hours Priority 1 tickets.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's matching 401(k), subject to eligibility requirements
• PTO, sick days, eight paid holidays
• Commuter benefit ($250/month)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree