Surgical Scheduler - Surgical Oncology IMG - Vineland

Inspira Health•Vineland, NJ

About The Position

MAJOR FUNCTION: Schedule surgeries/procedures/equipment/special needs for surgeons as assigned. Provides back up as Patient Service Representatives as needed.

Requirements

High school graduate or equivalent with knowledge of Medical Terminology.
Minimum of two years of experience with surgical practice, front desk and/or clinical required.
Computer skills are required.
Knowledge of medical terms.

Nice To Haves

Previous surgical scheduling preferred.

Responsibilities

Ensures case & scheduling information is appropriately communicated to all relevant parties.
Enters scheduling information into systems.
Communicates with hospital OR staff: special requests from surgeons' office; special equipment requirements; pending specialty cases. Obtains authorizations for surgeries and notifies appropriate depts.
Collects co-pays and deductibles as needed and according to established policies.
Liaison with material management and hospital OR staff regarding surgery requirements for case.
Communicates with P.A.T. staff regarding patients with special needs (e.g., interpreter, latex allergy)
Communicates with admissions department for change in patients' status requirements.
Prepares OR schedule for physicians. Prints schedules for designated department areas.
Tracks number of surgical cases on a monthly basis by physician and location.
Provide backup coverage for Patient Service Representatives to:
Greet, register, schedule and provide general information to patients and/or their families.
Ensure that insurance information is verified and co-pays are collected.
May be required to obtain precerts and authorizations for procedures as necessary
Answer incoming calls and triage and schedule patient appointments according to the established protocols.
Ensures a high level of customer service by providing patient confidentiality and care at all times.
Provides clerical support as directed by Director or Practice Manager.