Surgery Scheduler

$39,520 - $39,520/Yr

Confidential - Tustin, CA

Full-time - Entry Level

Tustin, CA

About the position

The Surgery Scheduler/Medical Authorization Specialist position at a busy Urology office in Tustin, CA, involves scheduling surgeries and managing medical authorizations. The role requires strong customer service skills and a proactive attitude, with responsibilities that include coordinating schedules, guiding patients through the surgical process, and ensuring timely submission of authorizations.

Responsibilities

• Responsible for scheduling surgeries for two surgeons.
• Coordinates schedules of doctor, patient and hospital.
• Walks patient through the surgery process from pre op to post op and beyond.
• Verifies insurance benefits and collects deductibles.
• Works EMR, returns phone calls, provides needed information or takes messages when appropriate.
• Organizes pre op paper work for surgeons prior to surgery.
• Submits Authorizations to HMO's for in office and Surgery procedures.
• Submits authorization in a timely manner. Checks status of auths. Submits Retro Auth if needed.
• Perform other duties as required by clinic or Practice Manager.

Requirements

• Must have a High School Diploma or GED.
• Medical Authorizations: 1 year (Required)
• Medical Surgery Scheduling: 2 years (Required)
• PC-based business applications software such as Microsoft Office, specifically Word and Excel.
• Excellent inter-personal, strong analytical, and problem-solving skills.
• The ability to type at least 40 words per minute.
• Must use proper English grammar, usage, spelling and punctuation; modern business office procedures, including filing systems, business correspondence, receptionist and telephone techniques.

Nice-to-haves

• Experience with Nextgen and Epic, and Prospect portals preferred, but not required.
• Bilingual a plus but not required.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance