Support Lead

YMCA of Greater Toronto•Toronto, ON

4d•Onsite

About The Position

Be the Spark! Join our dynamic Day Camp team, where every day is different, and you will always be engaged with meaningful work! The Support Lead plays a key role in ensuring inclusive, high-quality day camp experiences that support the success of every child. The role provides leadership and coordination for a team of 2–7 counsellors, supporting staff performance, program consistency, and alignment with Day Camp program manuals and outcomes. In collaboration with Camp Directors, the Support Lead contributes to staff development, training, and coverage planning while maintaining health and safety standards. The position also provides hands-on operational support to ensure a safe, organized, and engaging camp environment.

Requirements

Completed or currently enrolled in post-secondary education, preferred
Standard First Aid & CPR-C certification required by the first day of employment and valid until at least the last day of the contract
Minimum one year of experience working in a camp environment
Experience with YMCA Day Camps considered an asset
Experience delivering leadership programming or workshops for youth
Demonstrated ability to work effectively both independently and as part of a team
Well-developed interpersonal and relationship-building skills, with the ability to establish rapport and communicate effectively with families, staff, and volunteers
Excellent communication skills and ability to lead and engage a group of children
Commitment to diversity, equity, inclusion and building a sense of belonging
Commitment to the YMCA’s Mission, Vision and Values
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter
Job offers are contingent on the successful completion of a Police Records Check.
Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required.
Prior to your start date and as a condition of your employment, you will be required to provide proof that you are fully vaccinated against COVID-19 or have a valid medical or other Human Rights Code-related exemption.
The YMCA only considers applicants who are legally entitled to work in Canada.

Nice To Haves

Experience with YMCA Day Camps considered an asset

Responsibilities

Support Day Camp Directors in supervising Day Camp Counsellors to ensure they effectively fulfill their roles and responsibilities
Provide leadership to the camp staff team by monitoring performance, coaching and mentoring staff, delivering ongoing feedback, and conducting performance appraisals for direct reports
Facilitate programs and support the training of camp staff to ensure consistent and effective program delivery
Support Counsellors with program delivery by ensuring alignment with program manuals, assisting with set-up and take-down activities, organizing program equipment, and confirming that all required materials are available
Assist in covering counsellor breaks and staff absences and deliver programs as required
Ensure health and safety procedures are followed and maintained, and contribute to the cleaning, safety, and general maintenance of camp sites
Attend all staff trainings and meetings, arrive on time, and actively participate and contribute to the development of the camp staff team
Act as a positive role model for campers and staff by embodying YMCA values, policies, and procedures, Day Camp conditions of employment and guidelines, and Ontario Camping Association standards
Perform other duties as assigned