About the position
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Responsibilities
- Perform duties in computerized order entry, distribution of all supplies, linen, equipment, shipping and receiving of hospital merchandise.
- Maintain good inventory management processes; meeting supply needs with prompt delivery, assuring accuracy of issues and ensuring the good working order and availability of equipment.
- Distribute and restock supplies and/or linen to end users in accordance with established policies and procedures.
- Use appropriate Supply Chain technologies (Pyxis and SAP) to document movement of supplies.
- Perform cycle count on a regular basis to ensure accuracy of stock levels in all areas.
- Check expiration dates on supplies on a regular basis and document and discard expired products.
- Accept and sign for deliveries from distributors as necessary.
- Inspect shipments, enter Goods Receipts into SAP, filing packing slips.
- Report identified shipment discrepancies to SC onsite management.
- Prepare and ship out Vendor Returns, rotation of stock in all areas.
- Move and stock supplies to appropriate shelving locations once receiving is complete.
- Transport shipments from loading dock to stockroom and deliver packages to appropriate purchasers.
- Deliver non-supply items when specified (e.g. medical gas, linen) in a timely manner.
- Participate and perform mid-year and year-end inventory counts.
- Ensure all STAT orders are completed according to specified service level agreement.
- Demonstrate excellent customer service when interacting with end customers to address linen and/or supply questions.
- Ensure all Supply Chain work areas are clean and organized, including all other supply storage areas throughout the facility.
- Proactively provide recommendations on operational efficiency improvements to Supply Chain management.
Requirements
- HS Diploma/G.E.D. required.
- At least 1 year of work experience in distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or other comparable service line for Level 1.
- Two years of work experience in at least one of the following disciplines for Level 2: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line.
- Valid Driver's License may be required.
- Ability to exert 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
Nice-to-haves
- Some college level coursework preferred, but not required.
- Experience in a fast-paced, customer service environment.
- Experience using an ERP system.
- Competency in inventory management.
Benefits
- $2,500 commitment bonus.
