Twin-Star International - Summerville, SC
posted about 2 months ago
Full-time - Mid Level
Summerville, SC
Professional, Scientific, and Technical Services
About the position
The Warehouse Dropship Supervisor is responsible for overseeing and training employees in daily warehouse operations, ensuring efficient shipping and receiving processes, and maintaining high levels of customer satisfaction. This role involves collaboration with the customer service team and adherence to safety standards, while effectively utilizing the company's Warehouse Management System (WMS) and Enterprise Resource Planning (ERP) tools.
Responsibilities
- Manage and direct teams to complete shipping, receiving, and project goals on a schedule
- Maintain production standards and devise means of improving workplace efficiency
- Train new staff and elevate potential of current staff
- Communicate job expectations and coach employees
- Report metrics and information consolidation to provide up to date relevant to warehouse goals and workforce planning
- Maintain items record, document necessary information, and utilize reports to project warehouse status
- Reconcile any inventory variances
- Achieve high levels of customer satisfaction as relevant to job description
Requirements
- Proven experience in a lead role managing at least 5+ individuals
- MS Office Suite experience
- Experience with forklifts and related equipment
- Interpersonal skills and problem-solving ability
- Excellent organizational skills
- Calm disposition and ability to work under fast-paced and stressful workloads
- Business Central preferred
- Minimum Education: High school diploma or GED
- Minimum Experience: Basic computer skills along with one to two (1-2) years' warehouse lead experience, in a warehouse environment
