Supervisor, System Operations Training- Distribution (HYBRID)

$121,000 - $134,400/Yr

Eversource Energy - Berlin, CT

Full-time

Hybrid - Berlin, CT

Utilities

About the position

This role focuses on developing and implementing training programs for Eversource's transmission System Operations. The position involves both classroom and hands-on training, utilizing various instructional methods to ensure effective learning. The initial three months require full-time office presence, after which it transitions to a hybrid model.

Responsibilities

• Perform analysis, design, development, implementation, and evaluation of Eversource transmission System Operations Training.
• Conduct System Operator Training program activities in line with the Systematic Approach to Training and adult learning principles.
• Incorporate simulation into the training programs.
• Receive and evaluate training requests, presenting them to System Operations Training management.
• Evaluate procedures, practices, and regulatory changes, modifying training materials as necessary.
• Evaluate and recommend vendor-provided training content and services.
• Represent System Operations Training at meetings, committees, and conferences.
• Assist operations management in coordinating responses to system emergencies and participate in event review teams and incident analyses.

Requirements

• Bachelor's Degree in Electrical Engineering Technology or related discipline, or equivalent combination of education and experience.
• 5-10 years of experience in electric power distribution, transmission, or generation.
• 4 years of experience as a System Operator preferred.
• 1 year of experience as a trainer in a formalized training program preferred.
• Valid motor vehicle operator's license.
• NERC Transmission Operator or higher certification (or must obtain within 6 months).
• Knowledge of electric transmission system operations and components.
• Thorough knowledge of electric system switching and tagging procedures.
• Knowledge of Energy Management System (EMS), Dispatcher Training Simulator (DTS), and other operations support applications.
• Familiarity with learning management systems and proficiency with classroom and online presentation technologies.

Nice-to-haves

• Strong presentation skills.
• Strong written and oral communication skills.
• Strong analytical and problem-solving skills.
• Ability to read and interpret electrical schematic diagrams.

Benefits

• Competitive total rewards program.
• Annual salary range of $121,000 to $134,400 plus incentive.