Supervisor, Ocean Export/Import - CA

GEODIS•Dorval, QC

22h•CA$74,000 - CA$80,000

About The Position

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Requirements

Minimum 5 years relevant industry experience, with air or sea freight preferred
Minimum 2 years experience in a supervisory capacity
Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Experience with Cargowise
Knowledge of Canadian customs, import and export process and ensure custom compliance.

Nice To Haves

Air or sea freight industry and processes would be an asset.

Responsibilities

Develops Internal Operating Procedure (IOP) based on customer specifications
Provides rate quotations as requested from our overseas offices and agents
Prioritizes and delegates workload to ensure high customer service levels are met
Assists in the enforcement of Export/Import Ocean, Air or Ground Services, Policies and Procedures
Monitors and forecasts volumes for P&L purposes
Develops and monitors KPI data for customer review
Meet with local steamship and/or trucking company representatives in order to stay current with market conditions and ensure service/cost requirements are met
Addresses employee disciplinary and performance issues and complaints
Provide support as needed to Solutions and Implementation to successfully on-board new opportunities
As required and assigned
Supports GEODIS’ programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability