Supervisor, Freight Operations

XPO - Whites Creek, TN

Full-time - Mid Level

Whites Creek, TN

Professional, Scientific, and Technical Services

About the position

As a Freight Operations Supervisor at XPO, you will lead and supervise all aspects of freight operations. Your role will involve developing and implementing strategic work procedures to meet the evolving demands of the department, evaluating and managing workloads, and ensuring production goals are met. You will supervise hourly staff, act as the primary point of contact for workplace concerns, and enforce compliance with all relevant policies and regulations. Additionally, you will coach and develop employees, conduct daily staff meetings, and monitor working conditions to ensure safety and productivity.

Responsibilities

• Lead and supervise all aspects of freight operations
• Develop and implement strategic work procedures to meet the evolving demands of the department
• Evaluate, manage, assign and supervise workloads and tasks
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
• Ensure production goals are met by managing tonnage, payroll and other administrative functions
• Plan hourly employee schedules to meet daily operations goals and lower costs
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements
• Conduct new hire employee evaluations and determine corrective actions for policy violations
• Effectively direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures
• Inspect working conditions of tools and equipment needed for safe operation
• Provide instruction, analyses, suggestions and ideas for improvement of operations
• Act as a champion of XPO values by demonstrating them and holding your team to high standards
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading

Requirements

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekends

Nice-to-haves

• Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication, and administrative skills

Benefits

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan