Supervisor for IT

$88,200 - $138,997/Yr

City of Gainesville, FL - Gainesville, FL

Full-time - Mid Level

Gainesville, FL

Executive, Legislative, and Other General Government Support

About the position

As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life. This is professional supervisory work planning, coordinating, and supervising all activities related to the design, implementation, deployment, and maintenance of software applications used in the day-to-day operation and management of the City of Gainesville, (Gainesville Regional Utilities and General Government). Positions allocated to this class report to an Information Technology Manager and work under general supervision. Work in this class is distinguished from other classes by its lack of overall departmental responsibility and by its supervisory responsibility and advanced technical skills.

Responsibilities

• Oversees and directs the daily operations of a team of technicians, developers or analysts - establishing priorities, developing standards and setting deadlines.
• Scheduling, assigning, and reviewing the work of team members.
• Setting work schedules for routine work, overnight and weekend support, and major project cut-over implementations.
• Determining project resource needs and availability.
• Tracking and reporting on work progress.
• Assessing staff skill levels and apprising management of training needs.
• Coordinating and scheduling resources to maintain progress and priorities among design, development, testing, and implementation activities.
• Approving and coordinating leave requests to maintain coverage for critical operations.
• Overseeing the Software Development Lifecycle for application development projects.
• Evaluates enterprise IT requirements and advises management regarding the need for improvements and upgrades of hardware, software, business processes, and software tools.
• Interprets, develops and implements organizational goals, policies, and procedures.
• Meets with department heads, managers, supervisors, vendors, end users, and others, to solicit cooperation and resolve problems.
• Forecasts the impact of scheduled downtime proposals.
• Reviews technical plans to assure conformance with design, workflow, and documentation standards.
• Applies proven communication skills, problem-solving skills, and knowledge of best practices to guide a team on issues related to the design, development, and deployment of mission-critical information and software systems.
• Coordinates project and task related communications and operations with users and vendors and between departments.
• Supervises and coordinates the reporting and resolution of issues, requests and queries between users, the Information Technology Department, and external application vendors.
• Advises management regarding staffing requirements, hiring decisions, and disciplinary actions.
• Evaluates information technology proposals to assess completeness, feasibility, and resource requirements.
• Recognizes and reports safety issues and identifies safety training needs.
• At the discretion of their direct manager, may approve payroll batches.
• At the discretion of their direct manager, may conduct performance evaluations.

Requirements

• Graduation from an accredited four-year college or university with major course work in information technology, business or related subject.
• Four years of experience in an information technology competency or software related projects including one year experience as a lead developer or lead analyst, or an equivalent combination of training and experience.
• Valid Florida Driver License required at time of appointment and at all times while employed in this classification.

Nice-to-haves

• Experience supporting Enterprise Applications specifically SAP and other Utility Applications.

Benefits

• Health insurance
• Life insurance
• Paid leave
• 11 paid holidays a year
• Pension plan
• Deferred compensation plan
• On-site fitness centers
• Tuition reimbursement
• On-site medical staff
• Wellness program