Sea Island - Sea Island, GA

posted about 1 month ago

Full-time
Sea Island, GA
Accommodation

About the position

The position involves overseeing Fitness operations in coordination with the Spa & Fitness Director, Assistant Director, and Programming and Training Manager. The basic functions include recruiting, hiring, scheduling, and training for fitness coordinators, attendants, and personal trainers. The role requires collaboration with Spa and Fitness leaders to create a cohesive, supportive, and productive department for all team members.

Responsibilities

  • Collaborate with Spa and Fitness leaders to create a cohesive, supportive and productive department for all team members.
  • Oversee Fitness coordinators, locker room attendants and personal trainers in their growth and development through effective planning, counseling and coaching.
  • Conduct proactive coaching sessions with direct team members at least twice a year.
  • Schedule all coordinators, attendants and personal trainers and assist with payroll on a bi-weekly basis.
  • Work collaboratively with Spa Supervisor to provide support when needed.
  • Participate in the development and maintenance of standard operating procedures for the Fitness Operations and revise as needed.
  • Order operating supplies that have been pre-approved by the Director, Assistant Director or Programming and Training manager and maintain inventory control for front desk and locker rooms.
  • Act to solve guest problems coordinating necessary efforts through appropriate departments and consistently follow-up with guests.
  • Work with and communicate with SINC to ensure issues are being addressed in a timely manner.
  • Facilitate regularly scheduled training and staff meetings to inform and inspire staff.
  • Recommend special projects/promotions and execute them as directed by the Director, Assistant Director or Programming and Training Manager.
  • Oversee Spa and Fitness facilities, serving as LOD when necessary.
  • Learn the names and personally recognize regular guests and members.
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island.
  • Complete a Guest Problem Resolutions (GPR) form on any issues and follow-up on issues as needed.
  • Maintain cleanliness and organization in all work areas.
  • Uphold appropriate departmental standards of quality/timing.
  • Ensure compliance with all company and departmental policies and procedures.
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures immediately.
  • Attend all scheduled Team Member meetings and bring suggestions for improvement.
  • Execute other duties as delegated by leadership.

Requirements

  • One (1) year supervisory/managerial/lead experience in high quality spa facility.
  • Must possess a certification in a Wellness field: Personal training, nutrition, etc.
  • Experience in managing, motivating and leading a team of people is preferred.
  • Strong administration and management skills.
  • Experience with operating budgets preferred but not necessary.
  • Excellent communication skills, both written and verbal.
  • Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook.
  • Proficient with peripherals, copier, fax telephone and calculator.
  • Consistently aspires to fulfill core Company values (Loyalty, Teamwork, Integrity, Passion, Caring, Accountability, Respect, and Trust).
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers.
  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively.
  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment.
  • Ability to easily adapt to organizational and environmental changes.
  • Must be flexible to working days, early mornings, evenings, weekends, and holidays.
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy.
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