Supervisor, Facilities

CHS Career Site-posted about 15 hours ago
Full-time • Mid Level
Bentonville, AR
5,001-10,000 employees
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The Supervisor, Facilities is responsible for overseeing the daily operations and maintenance of the hospital's physical infrastructure, ensuring that all building systems, equipment, and grounds are functioning optimally. This role requires leadership and coordination of a team of facilities staff, maintenance technicians, and contractors. The Supervisor will ensure compliance with safety regulations, manage preventive maintenance schedules, and respond to facility-related emergencies in a timely and effective manner, all while supporting the hospital's mission to provide high-quality patient care.

  • Performs preventative maintenance within the scope of ability, reports tasks that are beyond scope of technician to department leadership for reassignment; responds to repair requests, observing appropriate prioritization methods in relation to continuity of patient care.
  • Provides constant monitoring and reporting of facilities structures and equipment in need of repair or attention; maintains clean work environment during repair and maintenance work, ensures cleanliness standards restored upon completion of assigned task; maintains clean and orderly tools, equipment and storage areas.
  • Understands protocols for equipment and supplies in correlation to the population specific area that work is being performed (i.e. pediatric patient care area, psychiatric patient care area); demonstrates knowledge and care standards for unit specific patient populations as they relate to maintenance services.
  • Documents description of work, materials used, time required, and signature of technician; documents accurately, timely and legibly according to facility standards.
  • Understands definition of all "code" designations; responds appropriately to applicable "codes".
  • Properly stocks/rotates inventory; labels and dates items according to established guidelines.
  • Ensures safe removal and disposal of all trash; ensures trash disposal areas are maintained and clean; champions hazardous material handling procedures.
  • Provides basic and timely customer and/or patient services within the area of facilities maintenance; ensures accurate, timely communication among caregivers (e.g. handoff/report, changes in patient condition, patient requests).
  • Supports orientation, instruction and training of maintenance personnel, vendors and/or students.
  • Enhances growth and development through participation in educational programs, current literature, in-services and meetings.
  • Assures patient identification according to policy and procedure.
  • Participates in the development, communication and implementation of the patient care plan under the direction of the and nursing staff as they relate to maintenance functions.
  • Timely reporting and documenting of unexpected incidents or adverse events, including participation in investigations and completion of incident reports as applicable.
  • Monitors data and participates in the department's quality assurance and improvement plan; assures compliance with department, regulatory, and facility policies, procedures and regulations.
  • Participates in department special projects; provides administrative support to the department director/manager.
  • Reviews staffing for shift and makes assignments matching skill level of available staff to department need. Anticipates department staffing needs for the shift and adjusts assignments as appropriate. Reviews scheduled staff for following shift to match coverage needs with available resources. Cancels, adds or floats staff as necessary. Anticipates department staffing needs for the shift and adjusts as appropriate. Communicates staffing decisions and changes to other members of the maintenance team.
  • Assesses the skills and abilities of maintenance staff to determine the appropriateness of their role in the security functions for that shift; demonstrates responsible decision making in planning, providing, and delegating of maintenance services.
  • Identifies educational needs of staff and makes recommendations to department director for ongoing staff development and/or training; identifies maintenance related trends in the department and makes scheduling recommendations to Department Director in accordance with the trends.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
  • Supervises, trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
  • Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies, procedures and protocols.
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
  • Associate Degree or higher preferred
  • 1-2 years of related experience in the profession required
  • 1-2 years of previous leadership experience preferred
  • Strong leadership, organizational, and communication skills.
  • Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
  • Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
  • Communicate effectively with leadership, team members, and stakeholders.
  • Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
  • Problem-solving and critical thinking skills.
  • In depth knowledge of industry best practices and regulatory compliance (if applicable).
  • Strong organizational and time management skills.
  • Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
  • Notary License Notary Public designation preferred
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