Supervisor - Beverage Casino

Bally's Chicago•Dover, DE

8d•Onsite

About The Position

This role is responsible for overseeing beverage operations within a casino environment. The Supervisor will conduct daily meetings, manage staffing and inventory, assist with budgeting, and ensure proper training and adherence to policies. Key responsibilities include monitoring service standards, enforcing safety and alcohol service regulations, managing payroll, and holding staff accountable for performance expectations. The position also involves interviewing, hiring, coaching, and evaluating employees, as well as performing other duties as assigned and assisting in other F&B outlets as directed.

Requirements

High school diploma, GED or equivalent work experience required
Must be ABC certified at time of hire.
Must possess good math skills
Must possess computer proficiency with Microsoft Office software
Must possess good oral and written communication skills
Must possess good customer service and leadership skills
Must be able to solve problems and deal with a variety of situations
Must present an overall professional appearance
Must be able to speak, read and write English.

Nice To Haves

2 years of supervisory experience preferred.
2 years high volume beverage operation experience preferred.

Responsibilities

Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.
Maintains appropriate staffing levels for casino floor & bars.
Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.
Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
Ensures proper training for all new hires and conducts quarterly training for all department employees.
Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
Ensures proper bar displays with current sponsor and/or partner products.
Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
Updates cost transfers and liquor spill sheets weekly.
Completes payroll on assigned shift.
Monitors proper security procedures of all alcohol in F&B outlets.
Holds subordinates accountable for established performance expectations.
Motivates staff; provides advice and guidance as appropriate.
Interviews, selects, hires, and retains superior employees.
Coaches, and counsels subordinate employees.
Oversees and ensures the timely completion of employee evaluations.
Conducts training with subordinates, both formally and informally.
Issues discipline and terminates employees as appropriate.
Completes timely evaluations for subordinates.
Rewards and recognizes superior performers.
Oversees and ensures that employees work safely and follow all safety rules.
Performs other duties as assigned.
Assists in other F&B outlets as directed.