Afni - Tallahassee, FL
posted 22 days ago
Tallahassee, FL
Administrative and Support Services
About the position
The Subrogation Specialist is primarily responsible for supporting the Specialist II & III's with their daily workload, including set-up of the new business files, handling mail/releases, and making phone calls. The role involves working with the mail within the email request folders.
Responsibilities
- Respond promptly and professionally to client, insured, and carrier requests and to other incoming calls.
- Review files using a diary system in order to handle correspondence.
- Send out demands to the OIC.
- Process mail and all releases.
- Complete all claim forms on claims against Rental agencies and City/State/Municipality.
- Make follow up/status calls to the agents as necessary.
- Ensure all files that are worked in E Subro Hub are closed within that system once closed in the Afni system.
- Assist all teams as needed on a daily basis.
- Review files for adequacy of investigation and measure of damages prior to sending to National Attorney network for handling.
- Act as a liaison between the client and attorneys.
- Utilize available resources and maintain a basic understanding of applicable laws in each state.
- Review and process legal expenses and recommend payment or make appropriate adjustments.
