Student Support Specialist – Clinical Operations

Institute of Healthcare Professions LLC • Boynton Beach, FL

8h • Onsite

About The Position

The School of Nursing is seeking a Student Support Specialist – Clinical Operations to join their team. This role provides administrative, technical, and hands-on support to current students, with a primary focus on coordinating and scheduling student clinical assignments. The goal is to ensure future nurses are set up for success.

Requirements

• Minimum of 2 years of full-time administrative support experience (4 years preferred).
• High School Diploma or GED equivalent.
• Proficient in MS Office (Word, Excel, Outlook), Windows OS, electronic mail, and campus database systems (CampusCafe).
• Exceptional data entry, proofreading, and organizational skills with the ability to manage filing systems and coordinate tasks amidst frequent interruptions.
• Strong written and verbal communication skills; ability to convey information clearly, tactfully, and professionally to students, staff, and the public.
• A self-directed individual who takes initiative, exercises independent judgment, and maintains strict confidentiality of sensitive student information.
• Must be able to regularly lift/move up to 10 pounds, and occasionally up to 25 pounds.
• Requires close vision, distance vision, and the ability to adjust focus.

Responsibilities

• Schedule student clinical assignments and ensure all clinical schedules and student data are accurately recorded in the College tracking system (CampusCafe).
• Greet students and visitors, answer questions regarding clinical requirements outlined in the Student Handbook, and respond to phone calls, voicemails, and emails in a timely fashion.
• Maintain precise student files and office records in accordance with compliance expectations.
• Prepare documents, forms, minutes, reports, and statistical data for department leadership.
• Schedule appointments and meetings, manage correspondence, and perform general clerical duties (filing, shredding, photocopying).
• Establish and maintain cooperative, tactful working relationships across college departments, including Enrollment Services, Student Support, and Career Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED