Student Services Coordinator

University of North Texas System - Dallas, TX

Full-time

Dallas, TX

Educational Services

About the position

The University of North Texas at Dallas invites applications for the position of Student Services Coordinator in the Office of the Registrar. This in person position is located at the Dallas main campus. Responsibilities include but are not limited to: create, maintain, and revise class scheduling and classroom space reservations, develop and train class schedulers on the scheduling entry process, assist as the subject matter expert on scheduling procedures, maintain the accuracy and integrity of the schedule, process audit rolls, non-attendance drops, and post-enrollment requisite checks, post mid-term and final grades, create final exam schedule, create and maintain academic catalogs (undergraduate/graduate), assist with state reporting, maintain procedures in PeopleSoft (student information system) and Coursedog. Additionally, this position will assist with general Registrar services, degree conferrals, commencement, and/or other specialized support within the Office of the Registrar.

Responsibilities

• Collaborate with academic departments to prepare and coordinate workflow of the scheduling timeline, deadlines, and procedures established for completion and publication of the course and classroom schedule.
• Perform data entry, maintenance, and final review of schedules in scheduling systems.
• Collaborate with campus administration and academic departments to assign spaces for classes.
• Add/edit courses in student information and scheduling systems, set up course requisites for registration, and any related course data entry.
• Process audit rolls and grade rosters and send notifications to stakeholders.
• Create and publish examination schedules according to academic deadlines.
• Serve as a liaison with academic departments, external departments, and administrative offices.
• Collaborate with Information Technology department on workflow mapping and discrepancies.
• Maximize class scheduling, utilization, scheduling accuracy by generating academic scheduling reports.
• Responsible for data integrity and accuracy of the academic schedules for each term and sessions.
• Utilize various systems, including the University's student information system and scheduling software.
• Determine when issues require changes for maintenance purposes and/or improve efficiency.
• Create, maintain, and revise academic classroom scheduling, courses, grading, audit roll, and related function manuals.
• Assist in project planning, development, and implementation to ensure efficiency.
• Adhere to academic policies and directives according to federal, state, and the University's guidelines.
• Assist with registrar-related functions, including registration and records requests.
• Maintain up to date knowledge of related systems.
• Assist Registrar and Assistant Registrars as needed.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in related field and three years of student services, student affairs, counseling, advising or related experience; or any equivalent combination of education, training, and experience.
• Thorough knowledge of University policies including FERPA and procedures related to the area of assignment.
• Considerable knowledge of university operating procedures, organization and management policies.
• Working knowledge of sound business principles, practices, and techniques.
• Intermediate level knowledge of Microsoft Office Suite, particularly Outlook, Word, Excel and PowerPoint.
• High level of competence using email and search engines.
• Skilled in typing at a moderately fast rate with few errors.

Nice-to-haves

• Knowledge of PeopleSoft Campus Solutions, specifically the Student Records module.
• Experience with class/course scheduling procedures and creation and maintenance of the academic catalog.
• Experience assisting with general Registrar procedures.

Benefits

• Salary: $47,500.00 / year
• Retirement Eligibility: TRS Eligible