Student Intern, Field Actions Team

Agilent Technologies•Washington, DC

1d•$17 - $19•Remote

About The Position

This job function supports the Field Action activities across all businesses within Global Quality. The assignment duration is a maximum of 12 months; no academic credit will be provided. The position requires a commitment of up to 20 hours per week, Monday through Friday, during standard business hours (7:00 a.m. to 3:00 p.m. PST). May return to Agilent for a subsequent assignment. Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Requirements

Currently enrolled in a Bachelor’s degree program in a scientific or related discipline.
Proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook) and familiarity with SharePoint.
Strong verbal and written communication skills, with the ability to effectively interact with cross-functional stakeholders.
Highly detail-oriented, with demonstrated problem-solving and organizational skills.

Responsibilities

Support field action activities from planning through execution, including preparing distribution lists, drafting and issuing customer notifications, tracking responses, and maintaining customer tracking tools (e.g., Excel).
Ensure timely and effective communication with internal stakeholders and cross-functional partners.
Assist with case management activities, including submission, documentation, archiving, trending, metrics tracking, and reporting.
Register and maintain field action cases and associated documentation within SharePoint and Agile systems.
Manage and monitor the shared mailbox, including tracking, prioritizing, and responding to incoming inquiries.
Provide administrative and operational support to management as needed.
Document meeting minutes and track follow-up actions to ensure completion.
Perform a range of ad hoc administrative tasks in support of team objectives.
Ensure all activities and interactions adhere to Agilent Technologies’ Standards of Business Conduct.