Student Ambassador

$24,960 - $25,958/Yr

Yugo - Louisville, KY

Part-time - Entry Level

Louisville, KY

Food Services and Drinking Places

About the position

The Student Ambassador at Yugo plays a vital role in the apartment community, focusing on leasing and marketing while ensuring positive resident relations. This part-time position involves managing apartment rentals, overseeing move-ins and lease renewals, and generating leads, all while embodying the company's values of being bold, real, true, and open.

Responsibilities

• Greet prospective clients, conduct property tours, and showcase features and benefits of the apartments.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensuring readiness of apartments for move-in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Requirements

• Relative experience in an administrative role
• Great customer service and communication skills, both orally and in writing
• Ability to be proactive with strong problem-solving skills and initiative
• Highly organized individual with the ability to take on multiple tasks regularly
• Intermediate skills in using MS Office and online systems/databases
• Resilience and adaptability, as well as great cultural diversity awareness
• Ability to maintain open communication with General Manager and Maintenance Supervisor
• Availability to work 20-25 hours per week

Benefits

• Pay rate of $12 - $12.48 / hour
• 401k + 4% employer matching
• Wellness time as required by the state
• Paid volunteer time
• Paid YuDay