Kroger - Soldotna, AK
posted 2 months ago
Full-time - Entry Level
Soldotna, AK
101-250 employees
Food and Beverage Retailers
About the position
The STR MGMT/LEAD ASSISTANT STORE LEADER at Fred Meyer is responsible for creating a friendly customer experience through exceptional service while assisting store management with daily operations. This role focuses on engagement, freshness, shrink, and expense management, and involves building high-performance work teams by coaching and developing associates. The position embodies the company's core values and aims to enhance customer satisfaction and operational efficiency.
Responsibilities
- Assist store management with day-to-day store operations including store walks, huddles, and scheduling vacation relief.
- Lead, coach, and teach other assistant store managers in their roles and responsibilities.
- Address customer inquiries and complaints in a friendly and timely manner.
- Host department meetings to ensure understanding of operational best practices and store standards.
- Encourage department leaders and associates to identify improvement opportunities and develop solutions.
- Utilize key tools and metrics to evaluate store performance and recognize trends.
- Analyze and manage store staffing and scheduling using forecasting tools and performance reports.
- Assist the store manager in conducting interviews and training associates.
- Supervise and coach direct reports, complete performance reviews, and provide feedback.
- Travel to stores to conduct visits and assist in overall operations as needed.
Requirements
- High School Diploma or GED
- Effective at leading teams
- Ability to recognize and protect highly confidential information
- Strong analytical skills
- Ability to lead and develop others
- Ability to handle stressful situations
- Effective interpersonal communication and customer service skills
Nice-to-haves
- Bachelor's Degree
- Experience with financial responsibility, including budget preparation and management
- Experience as assistant store manager in Operations, Merchandising, or Human Resources
- Experience in retail management
Benefits
- Career growth opportunities
- Employee discounts
- Health insurance options
- Flexible scheduling
- Paid time off
