Store Manager

$98,345 - $133,055/Yr

Lululemon - Charleston, SC

Full-time - Mid Level

Charleston, SC

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Manager at Lululemon is responsible for overseeing all aspects of retail store performance, ensuring a world-class guest experience while managing a diverse team. This role involves leadership, people management, and operational strategy to drive sales and foster a positive store culture. The Store Manager is accountable for hiring, developing staff, and creating an inclusive environment that aligns with the company's values and community engagement initiatives.

Responsibilities

• Create and foster a respectful and inclusive team environment.
• Establish a vision for the store based on key metrics and initiatives.
• Manage the store's hiring strategy to build a strong and diverse team.
• Support ongoing learning and development of all team members.
• Address employee concerns and issues appropriately.
• Lead an exceptional guest experience on the floor.
• Manage and direct in-store team members for optimal guest experience.
• Address emergent issues, including guest escalations.
• Establish and increase brand awareness in the community.
• Plan and execute local community projects and initiatives.
• Drive overall store visual merchandising and product strategy.
• Manage sell-through by monitoring product levels and inventory accuracy.
• Plan and execute high-level quarterly and seasonal planning for the store.
• Manage whole store profit and loss (P&L) in accordance with goals.
• Move dynamically and lead from the floor to assess business needs.
• Understand and adhere to people safety policies and procedures.

Requirements

• 1 year of people management experience including recruiting and hiring.
• 1 year managing business operations and administration in retail.

Nice-to-haves

• High school diploma, GED, or equivalent education.
• Bachelor's degree or equivalent education.
• 2 years of retail or sales specific management experience.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan