Store Manager, Sportswear & Gear
About The Position
As the Wilson Retail Store Manager, you are the head coach in your store. You will leverage your entrepreneurial spirit to drive the success of your business, elevate and develop your team, and deliver an exceptional community experience. As the Store Manager, you embody Wilson’s core values and our commitment that the most important role in the company is the Athlete Advisor. You are in service to your team and your community. You are responsible for delivering on the core objectives of achieving sales plan and store profitability through strategic vision, scheduling, and coaching of your team.
Requirements
- Three to five years of retail leadership experience, including fashion or sportswear retail.
- Demonstrated ability to build long-lasting, meaningful relationships within the tennis community.
- Proven success in developing leaders and see opportunities to further engage with their development goals.
- Intrinsically motivated to drive for success every day.
- Proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives.
- Passionate about delivering an exceptional consumer experience without exception.
- Outstanding communication skills, both written and verbal.
- Driven by a high level of autonomy and excel in an entrepreneurial environment.
- Value bold ideas and pursue progress at every turn.
- Stand up with conviction for what you believe in, acting with integrity and respect in every situation.
Nice To Haves
- A passion for sport is always a plus!
Responsibilities
- Consistently maintain a fully staffed team through proactive recruiting, hiring, and training.
- Identify and develop talent for your internal pipeline.
- Manage team performance through clear expectations, coaching, and accountability.
- Drive traffic and brand love through strategic community outreach, authentic connections in your tennis community, a deep understanding of your local market, and monthly community programming.
- Schedule and attend monthly tennis lessons with your team.
- Identify, onboard, and engage store ambassadors.
- Maintain the in-store community board with up-to-date information to ensure your store is the tennis concierge for your community.
- Lead and execute impactful visual merchandising standards in partnership with the US Visual Merchandising Manager.
- Maintain inventory accuracy through proper receiving and processing procedures in partnership with the Retail Operations team.
- Collaborate with your peers and cross-functional partners with strong interpersonal skills and communication.
- Schedule your floor to ensure optimal athlete experience and coverage at all times.
- Use Key Performance Indicators to analyze and drive your business forward with educated and informed decision making.
- Deliver weekly and quarterly business reviews.
- Create quarterly strategies for business growth and team development, always in the pursuit of excellence.
- Consistently deliver on sales targets and maintain labor efficiency through strategic scheduling and floor leadership.
Benefits
- Paid time off for part- and full-time employees
- Education reimbursement
- Medical, dental and vision
- Pre-tax transit discounts
- 401(k) with company match
- Life insurance
- Paid maternity/paternity leave
- Professional development opportunities
- Volunteering programs
- Receive a complimentary Wilson tennis racquet upon joining our team
- Enjoy free monthly tennis training sessions with a professional coach, open to all store employees
- Discounts on Wilson and Amer Sports products
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
