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Johnson Controls - Wallingford, CT

posted 2 months ago

Full-time - Mid Level
Wallingford, CT
Specialty Trade Contractors

About the position

The Store Manager at Johnson Controls is responsible for overseeing all aspects of branch and warehouse operations, ensuring efficient customer support, and driving sales growth. This role involves managing inventory control, training staff, and maintaining safety standards while fostering a collaborative team environment.

Responsibilities

  • Support regional operational activities and oversee all aspects of the branch and warehouse.
  • Drive branch sales growth in units and Parts and Supplies.
  • Provide operational support and management of the branch.
  • Manage customer support and maintain an efficient operation.
  • Develop and train the Counter Sales and Warehouse Associates.
  • Maintain inventory control within the branch and region to ensure 98% cycle count accuracy.
  • Manage all shipping and receiving activities to ensure safe and efficient handling and storage of products.
  • Train warehouse personnel in material handling methods and ensure compliance with OSHA requirements, including forklift certification.
  • Manage the product selection function for the location.
  • Administer Factory Warranty policies, review and approve warranty claims, and manage the disposition of defective items.

Requirements

  • 3-5 years of branch/warehouse management experience.
  • Proficiency in Windows and Microsoft Office software.
  • Strong interpersonal, customer relationship, and decision-making skills.
  • Effective and professional communication and organization skills.
  • Strong analytical skills and a positive human relations orientation.

Nice-to-haves

  • HVAC industry experience.

Benefits

  • Competitive salary and bonus plan
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
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