Store Manager

$60,000 - $75,000/Yr

Monro Muffler Brake & Service - Southbridge, MA

posted 18 days ago

Full-time - Manager
Southbridge, MA
1,001-5,000 employees
Motor Vehicle and Parts Dealers

About the position

We are seeking an enthusiastic and experienced Store Manager to join our team in Annapolis, United States. As a Store Manager, you will be responsible for overseeing all aspects of our retail operation, ensuring exceptional customer service, and driving sales performance.

Responsibilities

  • Lead and inspire a team of retail associates, fostering a positive and productive work environment
  • Develop and implement strategies to meet and exceed sales targets and key performance indicators
  • Manage store operations, including staffing, scheduling, and inventory control
  • Ensure exceptional customer service standards are maintained throughout the store
  • Oversee visual merchandising and store appearance to maximize sales and enhance customer experience
  • Analyze sales data and market trends to make informed business decisions
  • Implement and maintain loss prevention strategies
  • Manage store finances, including budgeting, cost control, and reporting
  • Collaborate with upper management to achieve company-wide goals and initiatives
  • Address and resolve customer concerns promptly and professionally
  • Ensure compliance with all company policies, procedures, and safety regulations

Requirements

  • High School Diploma or equivalent; Bachelor's degree in Business Administration or related field preferred
  • Proven track record of 3+ years in retail management, demonstrating leadership and sales success
  • Valid driver's license with a satisfactory Motor Vehicle Report (MVR)
  • Strong financial acumen with the ability to manage budgets, analyze data, and control costs
  • Excellent problem-solving and inventory management skills
  • Outstanding communication and interpersonal abilities, with a focus on customer service
  • Proficiency in multi-tasking and adapting to a fast-paced retail environment
  • Demonstrated ability to mentor, coach, and develop team members
  • Experience with point-of-sale (POS) systems and retail management software
  • Knowledge of retail merchandising and visual display techniques
  • Familiarity with loss prevention strategies and practices
  • Willingness to work flexible hours, including evenings, weekends, and holidays
  • Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements required in a store environment

Benefits

  • Performance based incentives
  • Paid vacation and holidays for Full Time Teammates
  • Reimbursement for ASE Certifications
  • Reimbursement for State Inspection Licenses, where applicable
  • 401k eligibility immediately upon hire
  • Direct Deposit
  • Employee Discounts
  • Healthcare, Vision, and Dental for Full time Teammates
  • Employee Access Perks
  • Career Advancement Opportunities
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