Store Manager

$65,000 - $87,900/Yr

Vail Resorts - Ludlow, VT

posted 15 days ago

Full-time - Entry Level
Ludlow, VT
Accommodation

About the position

Join our team in the mountains and experience the outdoors like never before! Whether you're new to snow or a seasoned pro, this position offers a chance to connect with teammates and guests from around the world. With over 40 resorts across three continents, you can choose to work for a season or build a long-term career. From day one, enjoy competitive compensation, free Epic passes, ski and snowboard lessons, and significant retail discounts. We also provide opportunities for growth through our Epic Service training and wellness benefits to support your success.

Responsibilities

  • Generate sales and maintain a professional standard of guest service
  • Evaluate sales trends and create methods for sales growth
  • Manage and meet labor and operational budgets
  • Manage inventory control and meet or exceed inventory goals
  • Role model and administer company policies, guidelines, core values, and competencies
  • Recruit, hire, train, develop, coach, and maintain a quality core staff
  • Enforce company cash handling policies and procedures, and other loss prevention policies
  • Train staff on POS, product knowledge, guest service, resort information, and sales
  • Conduct performance appraisals and coach staff development regularly
  • Maintain all company paperwork and safety standards according to policies and standards
  • Communicate ideas or issues with the Regional Manager
  • Stay current on new industry products and trends, demonstrating knowledge of products

Requirements

  • HS Diploma or GED Equivalent
  • 3 years of retail experience required
  • 2 years of management experience required
  • Proficient in Microsoft Office products; Word, Excel, Outlook
  • English fluency
  • Excellent communication skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Substantial industry-specific knowledge of category & business operations
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Knowledgeable of customer service and sales techniques
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Ability to handle confidential and sensitive information
  • Familiarity with rental and retail POS systems preferred

Benefits

  • Free ski passes for employees
  • Employee discounted lift tickets for friends and family
  • Free ski lessons
  • Employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical, Dental, and Vision Insurance plans for eligible seasonal employees after working 500 hours
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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