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Extra Space Storage - Youngtown, AZ
posted about 1 month ago
Full-time - Mid Level
Youngtown, AZ
1,001-5,000 employees
Warehousing and Storage
About the position
As a Store Manager at Extra Space Storage, you will oversee the daily operations of one or more self-storage facilities, ensuring excellent customer service and operational efficiency. This role emphasizes leadership, customer relationship management, and sales improvement while fostering a positive work environment. The position offers a competitive salary, work/life balance, and opportunities for career growth within a diverse team.
Responsibilities
- Manage the day-to-day operations of one or more sites.
- Develop customer relationships by identifying their storage needs and providing solutions.
- Improve sales objectives through unit rentals, unit insurance, and moving supplies.
- Guide new customers through rental processes and agreements.
- Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.
- Ensure the facility meets the highest cleanliness standards through general maintenance duties.
- Work independently on daily tasks as well as cooperate with team members and other stores in the area.
- Run errands for the facility and travel to other store locations.
Requirements
- 2+ years of customer-facing employment experience.
- 1+ year of experience in a leadership or supervisory role preferred.
- Strong computer skills.
- Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
- High school diploma or GED equivalent required; a college education is a plus.
Nice-to-haves
- Experience in retail or shift supervision, sales lead, customer service team lead, or property management.
Benefits
- Work/life balance with 5 days a week and off by 6pm.
- Outstanding company culture with growth opportunities throughout the U.S.
- Competitive starting pay + monthly bonus opportunity.
- Paid Time Off accrued throughout the year, increasing with years of service.
- Generous 401(k) match with Traditional and/or ROTH choices.
- Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
- EXTRA Healthy Wellness Program with rewards towards your medical premium.
- BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
