Walgreens Boots Alliance - Davenport, IA

posted about 2 months ago

Full-time - Entry Level
Davenport, IA
Health and Personal Care Retailers

About the position

The position is designed for individuals who are on an accelerated development track to become a Store Manager at Walgreens. The role involves learning the operations of the store, including both front-end and pharmacy functions, while supporting the Store Manager in daily operations and customer service. The candidate will complete a rigorous training program, engage with customers, and develop skills in business performance management, people management, and compliance with operational procedures.

Responsibilities

  • Learn Walgreens' operations and ways of working to lead full store operations across front-end and pharmacy.
  • Complete an accelerated development track to Store Manager as outlined in the learning plan.
  • Shadow and assist the Store Manager in leading store operations throughout the learning journey.
  • Complete rigorous training including certifications needed for the Store Manager role.
  • Engage customers and resolve complaints to ensure a positive customer experience.
  • Monitor customer service and provide coaching and training to team members.
  • Supervise store operations, including opening/closing and delegating tasks to team members.
  • Analyze financial and performance data for the store and pharmacy to develop action plans for improvement.
  • Work with the Store Manager to understand key inventory metrics and processes.
  • Learn all aspects of people management and support the Store Manager in leveraging team strengths.

Requirements

  • Bachelor's degree and 3 years of retail management experience or High School Diploma/GED and 5 years of retail management experience.
  • Fluency in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work a flexible schedule, including extended days, evenings, and weekends.
  • Willingness to accept assignment into a Store Manager position if offered.
  • Willingness to transfer to other Walgreens retail assets within the same hiring area.
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